Responsible gaming and user well-being protection policy

18+ age restrictions

Access to all platform services is strictly prohibited for individuals under the age of 18. This is a legal standard that we adhere to without exception. Every new user undergoes an identity verification process. If there is a suspicion that an account belongs to a minor, access is immediately blocked until the age status is definitively clarified.

Advice for Parents and Guardians

We encourage parents to use filtering software and parental controls on home devices. Storing login credentials in a place inaccessible to children and educating them about the risks associated with accessing adult content is a key element of protection. Responsibility for protecting minors is a shared task – of both the operator and the guardian.

To ensure safe gameplay, it is advisable to follow these guidelines:

• Never treat gambling as a way to earn money or pay off debts.
• Only dedicate amounts to gambling that you can afford to lose without harming your household budget.
• Set limits on the time spent on the platform and adhere to them rigorously.
• Avoid attempts to 'win back' after a loss – such behavior leads to an escalation of risk.
• Never use the service under the influence of alcohol, strong medication, or during periods of poor mental well-being.

We have implemented advanced technical solutions that allow each user to independently manage the intensity of their activity:

Deposit and Loss Limits

The user can independently define the maximum amount they can deposit into their account on a daily, weekly, or monthly cycle. Upon reaching the set limit, the system will automatically block further deposits until the start of a new period. A decrease in the limit takes effect immediately, while a request to increase it requires a waiting period, which helps prevent emotionally driven decisions.

Session Time Limits and Reminders

This tool allows for setting automatic notifications informing about time spent on the site or automatically ending a session after a specified number of minutes. This helps maintain a sense of elapsed time, which can easily blur in a digital environment.

Short Breaks (Time-out)

If you feel you need a break, you can use the 'Time-out' feature, which blocks access to your account for a period ranging from 24 hours to several weeks. During this time, we will not send any notifications or informational materials, so you can fully focus on recuperation.

Self-exclusion

In cases where permanent cessation of activity is necessary, we offer a self-exclusion procedure. The user can block access to their account for a minimum period of 6 months or permanently. This process is irreversible during the chosen period and is the strongest tool for protection against addiction.

It is worthwhile to periodically self-assess your behavior. Signs that should raise concern include:

• Devoting more time or money to gambling than originally planned.
• Lying to loved ones about the extent of your online activity.
• Feeling irritable, anxious, or aggressive when unable to access the service.
• Neglecting professional, educational, or family responsibilities for the sake of gambling.
• Borrowing money for further activity on the platform.

For individuals who feel they are losing control over their behavior, we recommend contacting professional support organizations. In Poland, there are a number of institutions offering free counseling, therapy, and support groups. Specialist help is a crucial step towards regaining balance and control over one's life. Remember that asking for help is a sign of strength, not weakness.

Our technical support team undergoes regular training in recognizing problematic behaviors. While we cannot fully control every user's decision, we strive to act proactively. If we notice activity patterns that may suggest a loss of control, we reserve the right to contact the user and suggest using protective tools.

We constantly monitor the effectiveness of our tools and adapt them to the latest player safety standards. Any changes to this document will be announced on this page. Responsible gaming is an ongoing process where we focus on education and prevention.